Welcome to Sandalwood Wellness & Spa
FAQ
General Questions
Q: Where is Sandalwood Wellness & Spa located?
A: We are in Erlanger, Kentucky, near Florence, Edgewood, and Fort Mitchell, just minutes from CVG Airport — ideal for guests from Ohio, Tennessee, and Indiana.
Q: Do you welcome out-of-town travelers?
A: Absolutely. Many clients visit us from Cincinnati, Louisville, and even Tennessee for our unique spa treatments and couples retreats.
Q: How close are you to hotels and attractions?
A: We are 10 minutes from CVG Airport and close to hotels, restaurants, and attractions like Newport Aquarium, Cincinnati Zoo, and Kentucky Bourbon Trail.
Q: What makes your spa special?
A: Sandalwood Wellness & Spa is designed as a private, ritual-based wellness experience, not a high-traffic or trend-driven day spa.
All services are performed in private suites, never shared rooms or side-by-side beds, allowing guests to fully unwind without noise, interruptions, or distractions.
What sets our spa apart is the authentic cultural foundation behind our rituals — intentionally curated from Japanese, Korean, Thai, and Southeast Asian wellness traditions, shaped by lived experience rather than imitation.
Our offerings include Japanese Head Spa rituals, mineral detox soaks, luxury couples tubs, body renewal experiences, and facial rituals. Each experience is thoughtfully paced, immersive, and designed to feel grounding and deeply calming.
We offer on-site parking to ensure a stress-free arrival, with no street parking or meters to manage.
We also maintain a no-pressure, service-focused environment. Products are never sold during your visit. If a guest connects with a product used during their treatment, recommendations are available only upon request.
Rather than volume or upselling, we focus on:
One-on-one, personalized care
Privacy and intentional pacing
Refined details such as warm towels, ambient sound, gentle lighting, and grounding aromas
Our goal is simple: to offer an experience that feels authentic, unrushed, and deeply personal — a place where guests feel present, cared for, and completely at ease.
Service-Specific Questions
Q: What is a Japanese ASMR Head Spa?
A: It’s a scalp massage and cleansing ritual with relaxing ASMR sounds for stress relief and improved hair health.
Q: Do you offer couples experiences?
A: Yes, we specialize in couples spa days — private tubs, saunas, massages, and champagne add-ons for special occasions.
Q: What are upper body scrubs?
A: Exfoliating and hydrating treatments for the back, shoulders, and arms that leave your skin refreshed and glowing.
Q: Are your facials customized?
A: Yes, we tailor each facial to your skin type and concerns using high-quality professional products.
Traveler & Destination Questions
Q: Can I visit during a layover at CVG Airport?
A: Yes, we are less than 15 minutes from the airport — ideal for a quick relaxation stopover.
Q: Do you have hotel or restaurant recommendations?
A: We partner with nearby hotels and can suggest great dining options for those making a weekend of it.
Q: Do you accommodate groups or bridal parties?
A: Yes, we welcome small groups with advance booking for spa days and bridal celebrations.
Q: Can I combine services with exploring local attractions?
A: Absolutely. Many guests plan spa time alongside visits to Cincinnati Zoo, Newport Aquarium, or local bourbon tours.
